Eliminate Contraband by 100% from all mail types processed by TextBehind®

TextBehind® has connected hundreds and thousands of loved ones, and since our inception, there has not been a single contraband issue.

You can finally say good-bye to any contraband in the inmate mail for good. And, its FREE for the correctional institutions.

HOW DOES THE FREE SERVICE MODEL WORK?

All electronic communications are paid for by the family & friends of the incarcerated loved ones when they use the TextBehind website or mobile app for convenience. Due to affordable cost, value, and faster delivery times, the physical mail volume is reduced, thus making it more affordable to process at no additional cost.

TextBehind® Performance

Based on Actual Data

Contraband Elimination From Inmate Mail
100%
Full control on Mail Review, Approval & Investigations
100%
Reduction in Mail Related Grievances
95%
Reduction in Mail Processing Time and Cost
80%
Reduction in Physical Mail Volume and Billing
71%
Customer Service Response within ONE-HOUR
92%
Rating by Family &
Friends
4.8 / 5.0
Rating by Correctional Institutions
4.9 / 5.0
Case studies and references are available

CONTACT US TODAY TO REQUEST DATA

Need to Customize the TextBehind Mail Processing & Delivery Solution?

We can certainly accommodate a wide range of needs for your county correctional facility, state department of corrections of any size, and the institutions under the Federal Bureau Of Prisons across the continental U.S., and abroad.

Request a Phone Call, or a Meeting

Mail Management Software and Services

Off-site Inmate Mail Scanning

As contraband continues to become an increasingly more threatening issue for the security and safety of correctional institutions, TextBehind® providers offsite mail scanning service for various types of mail to permanently eliminate this issue by 100%.

The inmate mail scanning service is offered along with a highly advanced cloud-based technology that adds additional operational value on demand. To schedule a presentation or to request additional information, please use the following options.

Mail Management & Investigative Software

TextBehind® CAMMP is a highly advanced, and efficient cloud-based technology that works on all types of computers, browsers, and network enviroments. This secure system enabled the correctional facility mailroom staff to review, redact, reject, approve, and perform a variety of mail management tasks with just a few clicks.

Additionally, the same system also offers a series of investigating functions, such as smart search, auto-content discovery, inmate watchlist, inmate housing records, gang identification and so much more.

Affordable Electronic Mailing System

For the family & friends of the incarcerated loved ones, TextBehind® website, and mobile app are available. This system supports multiple communication order types, such as messages, photos, greeting cards, online drawing application, documents, videos, and so on.

The lowest price per order is far more inexpensive than the cost of a postal stamp using one of the many discount deal offers.

Mail Delivery Options

While any of the following mail delivery models can be selected as a standard method for a correctional facility, you may request a hybrid mail delivery solution across multiple DOC institutions, or within a large county facility with multiple buildings, and separate housing sections.

Paperless Model

All daily inmate mail will be delivered to the 3rd party’s existing hardware (video units, tablets and/or kiosks) based on the facility’s infrastructure and preferences.

If you’d like TextBehind to provide hardware as part of the mail delivery solution, please contact us for more details.

Print & Go Model

TextBehind® provides a production-class printer, paper, ink and supplies at NO-COST.

All approved daily inmate mail will be printd on-site by the facility’s mailroom staff in just a few minutes. The printed mail is distribution-ready based on the inmate’s housing information.

Managed Model

TextBehind® can also print all daily inmate mail and ship to every applicable institution in the contract. The USPS ground shipping method is FREE.

Additional shipping methods such as FedEx overnight are available upon request.