Industry knowledge offered by TextBehind has helped our clients nationwide

Contraband mitigation strategies related to communication security and mailroom process efficiencies are a relatively newer avenue where so much is not yet fully known or well-understood.

Many state DOCs and County correctional facilities relied on our objective approach to understanding contraband issues related to inmate mail.

We are grateful for the trust shown by our valued clients.

We focus on educating our clients before talking about business. The reason being, unless we understand the issues faced by each facility, how can we say that we are solving the problem and helping a client? It is a relationship of service, professionalism, and ongoing dedication to our client’s interests.

TextBehind® Performance

Based on Actual Data

Contraband Elimination From Inmate Mail
100%
Full control on Mail Review, Approval & Investigations
100%
Reduction in Mail Related Grievances
95%
Reduction in Mail Processing Time and Cost
80%
Reduction in Physical Mail Volume and Billing
71%
Customer Service Response within ONE-HOUR
92%
Rating by Family &
Friends
4.8 / 5.0
Rating by Correctional Institutions
4.9 / 5.0
Case studies and references are available

CONTACT US TODAY TO REQUEST DATA

Need to Customize the TextBehind Mail Processing & Delivery Solution?

We can certainly accommodate a wide range of needs for your county correctional facility, state department of corrections of any size, and the institutions under the Federal Bureau Of Prisons across the continental U.S., and abroad.

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Help Center

These help topics are specific to TextBehind Corporate intended for correctional facility clients, and business inquiries. If you are a friend or family of an incarcerated loved one, please visit our family website at family.textbehind.com .