The pricing for TextBehind Digital Mail varies based on our contractual obligations to the correctional facility, and other participating entities. In general, however, various component cost for a text message, a photo and video can be around $0.50, $0.25 and $1.00 respectively. TextBehind is actively making efforts to reduce this cost even further in collaboration with participating entities and through innovation.
A credit/debit card or your existing Discount Deal credits cannot be used for Digital Mail Messages at this time. You must utilize your Prepaid Account established for the applicable correctional institution where you're sending messages. TextBehind is in the process of offering additional buying options to our valued customers.
Paying for the Digital Mail Messages using Prepaid Account:
To pay for the digital mail messages, you must have a Prepaid Account setup with the Inmate Telephone Service Provider for the applicable correctional facility. You can pay this way automatically by providing your Username, Phone Number, and PIN associated with your Prepaid Account at the time of submitting your message transaction.
How to Setup Prepaid Account with the Applicable Provider: