TextBehind services various correctional facilities across the United States as a dedicated inmate mail management company. In this capacity, we become an off-site physical mail reception and processing vendor where all your regular family and friend's mail needs to be sent. TextBehind does not charge the sender any cost for processing physical letters on behalf of the correctional facility. However, we do encourage that if you prefer a more convenient, faster, and more affordable method of communication with an inmate, you should sign up with the TextBehind website, or mobile apps to create Text Letters electronically. That way, we will deliver your letters to the prisons much faster, and with a greater degree of assurance.