TextBehind is a nationwide service and can send your letters to any prison facility regardless of its type, status, and location across the United States. You can use TextBehind to communicate with your incarcerated loved ones within the United States from anywhere in the world.
PARTNERED FACILITIES (pricing shown in ORANGE sections) are institutions that have selected TextBehind® as their dedicated mail management service to manage all their inmate mail, including electronic and physical (hand-written) mail. Based on our service agreement with the facility, we are able to offer our services at a reduced rate, including faster mail shipping and delivery. Mail delivery to the partnered facilities may either be shipped via Priority Mail, FedEx Overnight or even electronically delivered to be printed at the correctional facility by the prison staff.
Please note that all North Carolina State Institutions are partnered with TextBehind, including some of the county correctional facilities.
STANDARD FACILITIES (pricing shown in BLUE sections) are all other institutions nationwide where standard rates apply. Your letters are shipped to these institutions via USPS® First-Class mail or ground shipping.
IMPORTANT NOTE:
Regardless of the institution type and TextBehind contract status, all mail is subject to review and approval by the correctional facility staff. TextBehind does not and can not interfere with the internal rules and processes enforced by the prison administration. TextBehind is NOT responsible for any redacted, partially rejected, or entirely rejected mailing to the inmate.