TextBehind® is in process of modifying its inmate mail delivery contracts with various correctional facilities nationwide. Consequently, certain changes to our services are being implemented as part of the ongoing business development.
Going forward, TextBehind will not offer UNLIMITED PLANS for certain correctional facilities. If you notice that your monthly subscription plan was scheduled to be downgraded to Pay As You Go status, it is because TextBehind® will be discontinuing such offering for the correctional facility where your loved ones is located.
Your account will essentially be downgraded. However, you can continue to communicate with your existing loved ones under Pay As You Go terms as normal.