Help Topics

8 - Sending Physical Letters

8.3 - Requesting original physical mail

The return of original physical letter with its contents can be requested from TextBehind. Please note that after TextBehind processing, the original physical mail is shredded and cannot be recovered after 30 days of receipt. If you've sent any mail with important original documents or other articles with sentimental value such as drawings and artwork, please notify us as soon as possible at by going to CONTACT US page and request original letter by mail. Shipping and service fee will apply. 

A service fee of $1.00 per letter plus $2.50 shipping and handling will apply to cover the cost of mailing the original letter contents(s) to the address of your choosing within the United States. The mail will be sent using Standard USPS ground shipping.

Please note that TextBehind will not be responsible for undelivered or lost mail by USPS after we have sent it. If you'd like us to ship your mail using 2-day certified USPS mail with tracking number, the cost of shipping service will be $10.00. This cost is subject to change depending on the volume of mail contents and courier rates since USPS weighs all mail before applying labels and assessing costs.


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