Help Topics

3 - My Account

3.8 - Personal mailing address

For this section, please go to:
MAIN MENU >> MY ACCOUNT >> My Mailing Address

By default, it is not required for you to provide your mailing address to TextBehind. This information in your MY ACCOUNT section is not visible to anyone but you. It is entirely optional and has no bearing on your payment profile either.  

In some cases, the correctional facility where your loved one is located may require you to provide your mailing address. In that case, our system will prompt you accordingly. Until that moment, it is entirely optional. 

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