Help Topics

TOPIC 2: Managing My Account

2.4) Writing testimonial & providing feedback

This button will first take you our Testimonials page. These comments are frequently sent to us by actual family, friends and incarcerated loved ones alike who use our service.

Please click on “WRITE A REVIEW” yellow button in the top right corner to access our CONTACT US page. If you’re logged in, all information on this page should already be pre-filled for your convenience.

All you need to do here is to select the number of STARS that you think TextBehind deserves by providing you with service and your experience with us thus far. Then write your comments in the box below and click on SUBMIT.

TIP:
If SUBMIT button is inactive, you may need to click on “I’m not a robot” verification checkbox to activate it. TextBehind staff responds to all email inquiries within 24 hours.

 

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