Help Topics

TOPIC 2: Managing My Account

2.10) How to temporarily deactivate and reactivate account

You can temporarily deactivate your account yourself. Please note that while your account is DEACTIVATED, you will not be able to create any transactions or receive ‘new inmate reply letter’ notifications on your smartphone or email address.

To REACTIVATE your account, simply login as normal and come back to this screen to reactivate your account using this section. You will be required to enter your password for validation.


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