Help Topics

11 - End-to-end Digital Mail System

11.1 - How does TextBehind end-to-end digital mail work

The TextBehind Digital Inmate Mail Interface (DIMI) allows two-way electronic messages between family, friends, and their incarcerated loved ones. All communications are subject to review and approval by the correctional facility mailroom staff according to their Mail Policy Rules before becoming available to the recipients. 

When permitted by the correctional facility, the inmates create an electronic reply message for you using kiosks, tablets, or other handheld devices. 

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